Frequently Asked Questions

What time is check in and check out?
Check in: from 1:00 p.m. Check out: before 12:00 p.m.
Can I leave the room late?
The whole day will be charged.
Can I choose the type of bed in my room? (Large bed – two beds)
Depending on the type of room there is a double bed or twin beds.
Do the rooms have a balcony or terrace? Can I reserve one?
Only the suite has a terrace, the apartments have a balcony.
Are there non-smoking rooms?
Yes.
How many storeys does the building have? Is there a lift?
There are 6 floors. Lift (elevator) until 5th floor.
Is there air conditioning in the rooms? Does it work all year round?
Yes.
Is your hotel adapted for the handicapped?
No.
Can you keep my luggage when I leave the room?
On check-out day with no charge. For luggage left for more than 1 day there is an additional charge.
Is there a safe place to park my car? How much does it cost?
Parking of Santa Ana (discount for guests of the aparthotel).
Do you have a quiet, romantic room? How can I reserve it?
Suite.
What languages are spoken in Reception?
Spanish, English.
How far are you from the Puerta del Sol?
350 m.
How far are you from the Prado Museum?
800 m.
How much does a taxi from the airport cost? How long does it take?
15 Km., around 25 minutes.
In what kind of a neighbourhood are you?
Barrio de las Letras, Huertas area.
I am travelling to attend a trade fair at IFEMA: will it be easy to reach from your hotel?
Yes.
Rates & Bookings

Apartamentos Turísticos Principe 11 - Room

Apartamentos Turísticos Principe 11 - Bathroom

APARTAMENTOS TURÍSTICOS PRINCIPE 11 C/ Principe 11, 28012, Madrid, Spain · Phone: +34 91 429 44 70 - Fax: +34 91 429 42 49 · reservas@atprincipe11.com